All retail orders are sent out via Australia Post from Melbourne, Victoria, Australia. All orders will be dispatched within 2 business days unless notified - this may be longer during peak periods. For Australian orders, please allow 3-5 days regular post & 1-2 days express post. For International orders, please allow 10 - 14 business days regular post & 5 - 10 days express post.
All international packages may be subject to import duties & taxes & is not included in the price at the checkout. These fees are charged by your country of import so we have no control over any customs/duties fees associated with your order. Hairy Pony is not responsible for these charges. Please check your local customs website for more info.
